1. ABOUT US
Train Strength & Conditioning is a Limited Company registered in England and Wales:Company No. 7701767
Registered office:C/O Train Ltd
1st Floor12 Hilton StreetNorthern QuarterManchesterM1 1JF
2. INTERPRETATION AND VARIATION
In these terms and conditions the following definitions apply:
“We” means Train Strength & Conditioning
“Member” means any person who has completed and submitted a membership registration form (either online or in person) and whose registration has been accepted by us.
“Gym” means the Train Strength & Conditioning premises at 6 Arundel Street, Manchester, M15 4JZ
“Terms” means these terms and conditions.
These Terms apply to all gym services, including providing use of gym equipment and all descriptions of fitness classes, which we provide, whether on a drop-in basis or as part of a membership package.
These Terms also apply to the purchase of goods at the Gym.
You are entering into a contract with us on these Terms when we accept your membership application or booking, or when your goods are checked out in our shop.
Acceptance of a person as a Member is at our discretion.
You may join as a Member on an annual or a rolling monthly basis. Membership privileges will be as advertised from time to time.
Your MONTHLY membership will automatically renew for one further month at the end of each membership period, unless you notify us in writing that you wish to cancel your membership at any time prior to the renewal date.
Your YEARLY membership will not automatically renew and it is the Member’s responsibility to renew this.
We reserve the right to expel from the Gym, suspend for a specific period or refuse to renew the membership of any Member whose conduct is or may, in our reasonable opinion, be injurious to the character of the Gym or which amounts to a breach of these Terms or where such expulsion is otherwise in the interests of the other users of the Gym. Any Member so expelled will forthwith cease to be a Member of the Gym. Members will not be entitled to any refund for any period during which their membership is suspended.
Without prejudice to the generality of clause 4.5, we may suspend or terminate your membership (or any of your membership privileges) in the following circumstances:
- if you commit a serious or repeated breach of your agreement with us which, if capable of remedy, is not remedied within 7 days of receipt of a default notice.
- if any part of your membership fee has not been paid on or before the due date.
- if we believe, on reasonable grounds, that your health may be endangered by use of our facilities.
- if you provide us with details which you know to be false when applying for membership and the false declaration would have reasonably affected our decision to grant you membership.
- if you have booked onto fitness classes and are responsible for three ‘no shows’ in any 30 day period.
If we terminate for any of the reasons set out in clauses 4.5 or 4.6, we will retain any monies applicable to the period of service provided and also reserve the right to retain a proportion of any further monies paid to us under this agreement to cover any reasonable costs incurred.
5. GYM FACTILITIES
Our range of gym services and prices are as advertised and may vary from time to time. We reserve the right to modify the gym’s opening hours, our schedules of fitness classes, replace items of equipment and otherwise modify the scope of our services at any time. Adjustments to membership fees will apply from the next renewal date falling after the increase has been notified to you. Details of session times will be available either at the Gym or at www.trainmanchester.co.uk
We may with notice, where practicable, close the gym in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond our control.
If you are a Member, we will use our reasonable endeavours to give you at least 45 days notice of any plans to significantly reduce the opening hours or facilities of the gym, change the location of the gym or close the gym for more than 48 hours for refurbishment.
6. PAYMENT TERMS
Details of session prices, membership fees and gift certificate prices are available either at www.trainmanchester.co.uk or directly from the Gym.
A Member may not attend any session at the Gym without first paying for the relevant session.
Payments for sessions, courses, products, retail and gift certificates in any amount are non-refundable and non-exchangeable unless otherwise stated in these Terms. If a package is bought and only part used there will be no refund available for the remaining sessions
7. BOOKING AND CANCELLATION POLICY
You may terminate your YEARLY membership on giving us 30 days’ written notice to that effect. If you terminate in these circumstances, we will retain monies received which are applicable to the period of service provided and will refund the balance.
You may book or reschedule sessions either via your personal Gym booking facility at www.trainmanchester.co.uk, in person or by telephone.
Sessions are booked on a first-come first-served basis. You may use the waiting list facility at www.trainmanchester.co.uk in the event that your first choice session is unavailable.
If you are unable to attend a class, cancellation will be accepted up to 2 hours before its start time and you will be entitled to a full refund (if the session has been charged).
Cancellations must be made either online using the website (www.trainmanchester.co.uk), in person or by telephone.
’Late’ cancellations i.e. those made within 2 hours of the class start time, will be classed as a ‘no show’. Refunds will not be made in these circumstances. If you fail to sign in at reception 5 minutes before the time of the class, we may treat this as a ‘no show’ and allocate your place to another gym user.
Any available spaces will be allocated within the last 5 minutes before the class starts. Priority will be given to Members on the waiting list, and then remaining spaces will be allocated on a first come, first served basis.
The Booking and Cancellation Policy applies to all Members and other users of the Gym.
In order for sessions to be booked in, we require a nominated card to be stored on our system. The card will not be charged, unless you nominate payment for your private class sessions to be taken from this card or if you’ve not given us the minimum 2 hours cancellation notice and have not paid for your session, in which case we will charge your card the full agreed price of the session.
8.HEALTH COMMITMENT STATEMENT
Your participation in activities at the Gym is subject to completion of a ParQ and such other paperwork as we may reasonable require.
9. FITNESS AND HEALTH
All users of the Gym are advised to seek medical advice before undertaking strenuous physical activity, particularly if suffering from high or low blood pressure or any heart condition or irregularity. We reserve the right to refuse access to any Member if, in our absolute discretion, we consider that the health of the individual concerned may be endangered by the use of such facilities.
10. LIMITATION OF LIABILITY
We cannot be held responsible for any particular session, instructor and/or item of equipment not being available for whatever reason. We reserve the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Members, without notice and in our absolute discretion and we will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
It is the Member’s responsibility to ensure that he is capable of undergoing a routine of exercises provided by any programme which he follows or class which he attends. Members accept the risk of injury from performing exercises and are advised to consult their doctor prior to beginning any session.
Personal belongings are brought onto the Gym premises at the Member’s own risk and we do not accept liability for any loss or damage whatsoever to such items.
Nothing in these terms restricts our liability for death or injury to Members on the Gym premises or outside the Gym which is caused by our negligence or the negligence of our employees.
11. UNDER 16s
Children under the age of 16 may only use the Gym and attend classes if accompanied by an adult.
12. PERSONAL DATA
13. ACCEPTABLE CONDUCT
You agree that you shall:
- follow the instructions given to you by our instructors and any medical advice you may have received in relation to your use of the Gym.
- wear appropriate attire when using the Gym facilities.
- comply with all reasonable requests made to you by members of the Gym staff relating to health and safety matters.
- behave in a courteous and lawful manner to all gym instructors and other Gym users including refraining from use of offensive language or intimidating or threatening behaviour.
- leave all equipment and facilities in a tidy and orderly condition after use.
- take proper care of items of personal property whilst you are using the Gym. You are strongly advised to use the lockers provided in the changing rooms or gym to store personal property which you do not keep about your person. Please ensure that any vehicle left in our car park is securely locked and that items of value have been removed from sight.
- comply with any other rules which may from time to time be displayed prominently in the gym and relate to opening hours, use of the facilities or your conduct. We may (unless stated elsewhere in these terms) make reasonable changes to these rules at any time provided we give you advance notice (either in writing or by prominently displaying a sign in the Gym).
- comply with all fire safety procedures notified to you from time to time.
You agree that you shall not:
- smoke in any part of the Gym.
- bring any illegal substances onto the Gym premises.
- use the Gym for the purpose of selling or offering to sell any goods or services.
- intentionally cause damage to the Gym or any items of equipment.
- enter the Gym premises whilst under the influence of drugs or alcohol.
We reserve the right to refuse admission to the Gym where there has been a previous breach of clause 13 or a breach of clause 13 is genuinely suspected or apprehended if admission is allowed.
14. GOODS PURCHASED AT THE GYM
You may purchase goods offered for sale at the Gym. We use our best efforts to ensure that all marked prices are accurate but errors may occur from time to time and in such cases prices will be confirmed at the checkout prior to completion of your purchase.
We warrant that all goods supplied will be of satisfactory quality when purchased.
We are happy to offer an exchange or refund on unused goods, as long as you return the goods to us within 7 working days of purchase.
15. SAFETY & HYGIENE
Members must use the main entrance to the Gym when entering or leaving the Gym. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these exits for any reason. In the event of a fire, Members are asked to make their way to the nearest available exit.
Members are required to give us notice of any change of home address or email address or contact phone number. All communications will be deemed to have been received by the Member on successful transmission of an email or on the second working day after postage (if sent by first class prepaid post) in each case to the last address notified to us.
We may assign the benefit of a Member’s membership to a purchaser of our business at any time without notice to the Member.
We may communicate with Members by electronic mail (“email”). By providing an email address to us, you consent to receiving email communications from us, including notices pursuant to these Terms. You also accept the risk that email may not be a secure and confidential means of communication. We will not be liable for any loss or damage suffered as a result of communicating with a Member by email.
Any marketing, educational or other materials of this nature whatsoever produced by us in connection with the Gym and which are made available to Members at the Gym will at all times remain our property and will be subject to our copyright.
These terms may be amended by us from time to time and each amendment will apply from the renewal date of your membership. You can access the latest version of our gym terms and conditions at www.trainmanchester.co.uk
These Terms will be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
We do not accept orders from overseas.
17. COMPLAINTS AND COMMENTS
If you have any complaints or comments about our service our facilities, please contact the Customer Services Manager at www.trainmanchester.co.uk